Monday, April 13, 2009

Listen For Commitments and Values

Every action, I repeat every action, is an expression of our commitments and values! Said another way, our actions are not random, arbitrary or capricious - they are shaped by an underlying set of commitments and values. A bit like the coding in a computer's operating system which we don't see, but nonetheless dictates what a computer can and cannot do, we too have an equivalent set of operating principles, expressed as commitments and values.

Some commitments and values are explicit. If asked what we are committed to, and what we value, many of us would be able to recite them without difficulty.

Having said that, we are not always conscious of all the commitment(s) that shape our actions. And, if asked, we could not say, very easily anyway, what we valued that has us do this, or say that.

In a meeting for example when there is argument and counter-argument, when there is upset or withdrawal on the part of some folks , when there is collaboration and agreement - each of these ways of being are the expression of commitments and values.

Knowing what shapes peoples' actions is just as important a leadership competency as knowing how to decipher the coding of a computer operating system is to an application designer.

Ask us to walk you through the design elements that source action. Producing breakthroughs and creating a culture of collaboration, team work, empowering relations, open communication, innovation, alignment, integrity, respect and fun, will no longer be a mystery

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